Spark Privacy Policy

This Spark Privacy Policy ("Privacy Policy") describes how your personal information is processed when you use Spark, a platform that makes artificial intelligence accessible to everyone in a natural, simple and intuitive way. Spark respects and protects users' personal privacy. This privacy policy sets out the basis on which any information we collect from you, or that you provide to us, is processed. Please read carefully and fully understand this policy before using or continuing to use our products and services. If you do not agree to any terms in this policy, please do not use our services.

Information we collect, how we use it and the legal basis for processing

Account information

We collect your email address and phone number to create an account and verify your identity. We also create a user ID for your Spark account.

Device Information

We collect your device type and operating system details for analysis and to resolve product issues. This enables us to fulfill our contractual obligations to you.

Subscription billing data

When you subscribe to Spark, we use third-party service providers to collect and process your billing information. Information collected by our billing provider may include your name, billing address, your credit or debit card details, phone number and email address. This processing is necessary for the performance of our contractual obligations to you.

Advertise

When you interact with Spark ads, we collect information about you to measure the effectiveness of our advertising campaigns. This information includes your IP address, advertising ID, and ad interaction information. It is in our legitimate business interests to advertise on our platform. If necessary, we will obtain your consent before engaging in this process.

User research

We may ask you to help us test new features or participate in surveys to help enhance your Spark experience. Your participation is voluntary and the data we collect is anonymous. With your consent, we may use your personal information to communicate with you.

Use of Cookies and Similar Technologies

When you use our Services, certain information may be stored locally on your mobile device using "cookies" or similar technologies (such as Google Analytics and web beacons).

Cookies. A cookie is a small text file or data file that stores limited information about the user of the device and is stored on your device. "Cookies" are identifiers that we transfer to your mobile device that allow us to recognize your device and tell us how and when the Services or Website are used or visited, how many people, and track activity within our Applications. Cookies are also linked to information about the items you clicked on or the pages you viewed. Cookies are also used to deliver content specific to your interests and to monitor site usage. It helps us determine how users use our service so that we can continually develop and improve it. We use the information collected from cookies to improve the user experience and the overall quality of our services. If you are uncomfortable with cookies, you can refuse cookies at any time by modifying your browser settings. Most browsers are set up to automatically accept cookies. You can set your browser to automatically refuse all cookies or to prompt you to respond each time a cookie is offered.

Google Analytics. Google Analytics is a service provided by Google, Inc. (“Google”). We use Google Analytics to collect anonymous statistical data to improve the website. You can learn more about how Google uses data when you use our site, and how you can control the information that is sent to Google, by visiting http://www.google.com/policies/privacy/partners.

Interaction with the Spark robot

Our third-party bot developers may receive details about your interactions with Spark (including the content of your chats) in order to provide and generally improve their services, which they may process for their legitimate business interests. Your Spark user account information (such as username and email) will not be shared with any developers. Third-party developers who use the API to create bots on Spark may view and store your chat history on their servers in order to train their models.

Please remember that any information you provide to the Spark bot will be shared with the developers powering the bot and our other vendors and service providers. Upon our instructions, our suppliers will access, process or store personal information only in the course of performing their duties to us.

We will not ask you to share sensitive personal information (such as credit card information, Social Security information, etc.) with a bot. Our services are not designed to process or use your sensitive personal information. We try our best to protect your personal information, but your voluntary disclosure of personal information to third parties on our platform may be beyond our control and expose you to various risks.

Your rights

Depending on where you live and local laws, you may have certain rights regarding your personal information. These may include the following rights:

- Access your personal information.

- Correct the personal information we hold about you.

- Delete your personal information.

- Limit our use of your personal information.

- Object to our use of your personal information.

- Opt out of targeted advertising.

- Data portability.

- Withdraw the consent you have given at any time.

- File a complaint with your local data protection authority.

If you would like to exercise your rights, please contact us at bytejourneynet@gmail.com or fill out this form.

Please contact our Data Protection Officer at bytejourneynet@gmail.com. If you have questions about this Privacy Policy or if you would like to review, correct or delete any information we have collected or exercise your rights under applicable law.

Last updated: May 29, 2024